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IMODIUM® A-D Caplets

1 2 3 4 5 3.10 out of 5 stars

Breakdown

1
32
2
22
3
24
4
32
5
34

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Product Reviews
1 2 3 4 5
144 reviews 63% recommend this product Write a Review

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Overall
1 2 3 4 5
3.1
1 - 8 of 144 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 year 3 months ago

Horrible packaging

Which treatments, besides IMODIUM®, do you most often use for treating diarrhea?: 
I only use IMODIUM®
Review Questions: 
State: California
Frequency: A few times per year
Gender: Male
Received as a Free Sample: No
Age: 65 or over
Review Text: 
My wife and I have used Imodium for decades. The initial packaging was a bit of a pain to open and we cheered when the pills were offered in a small, plastic bottle. Finally used up the last of the bottle and went to buy another and could only find the old style package but even more difficult to open than before. Love the Imodium but it doesn't do me any good unless I can get it out of the package. We are both in our 70's and opening the current package is just too much of a hassle. And no, we do not carry a pair of scissors in the car. I hate to say it but we will be looking for more patient friendly packaging even if it means going to a generic. Based on several other reviews I see I am not the only one with this complaint.
Nickname: 
Willie
Location: 
Victorville
Client Responses: 
Response from McNeil Consumer Healthcare, Imodium, Consumer Care 1 year 3 months ago
We're so sorry to hear about the issues you've had with our packaging and we'd like to learn more. Please give us a call at ​1-800-962-5357, Mon - Fri from 9 AM to 5:30 PM ET. We hope to chat soon!
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Rating: 
1 2 3 4 5
Submission Date: 
1 year 5 months ago

Terrible Packaging!

Which treatments, besides IMODIUM®, do you most often use for treating diarrhea?: 
Kaopectate
Review Questions: 
State: Washington
Frequency: Daily
Gender: Female
Received as a Free Sample: No
Age: 65 or over
Review Text: 
My diarrhea is the result of chemo and radiation treatments. Doctor recommended Imodium but I wasn't told I should have one of my children cut all the little white pills out of the blister packs for me ahead of time! I love all the responses from some customer support person: "We want to learn more about your experience". Here's a clue, READ THESE REVIEWS! The plastic used for the blister is too thick & strong to press and push the tiny pill out the back! Make the blister and the foil backing thinner! Or just put them in a small bottle!
Nickname: 
oma87
Location: 
Client Responses: 
Response from McNeil Consumer Healthcare, Imodium, Consumer Care 1 year 5 months ago
Thank you so much for sharing your feedback with us and we'd like to learn more. Please give us a call at 1-800-962-5357, Monday - Friday from 9 AM to 5:30 PM ET. We hope to talk soon!
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
9 months 2 weeks ago

CANNOT open foil packet

Which treatments, besides IMODIUM®, do you most often use for treating diarrhea?: 
Other
Review Questions: 
State: Texas
Frequency: A few times a month
Gender: Female
Received as a Free Sample: No
Age: 65 or over
Review Text: 
The tear here is impossible. I have to use scissors to cut down to the tablet to get it out! NOW I remember that I bought this once before and gave up on opening the package and threw them away.
Nickname: 
Cath
Location: 
Austin
Client Responses: 
Response from McNeil Consumer Healthcare, Imodium, Consumer Care 9 months 2 weeks ago
Thanks so much for letting us know! We'd like to chat more with you about how you're having troubles opening our product. Give us a call at 1-800-962-5357. We're available M-F 9am-5:30pm ET. We look forward to hearing from you!
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Rating: 
1 2 3 4 5
Submission Date: 
1 year 4 months ago

Can’t open package

Which treatments, besides IMODIUM®, do you most often use for treating diarrhea?: 
Other
Review Questions: 
State: Florida
Frequency: Weekly
Gender: Female
Received as a Free Sample: No
Age: 45 to 54
Review Text: 
If there’s any medicine that should be EASY to open it is diarrhea medicine. I had to stop buying your medicine because I can’t alwys carry a pair of scissors or a knife with me to open your packaging. What a shame. The medicine works if only I could open it.
Nickname: 
LDB68
Location: 
Client Responses: 
Response from McNeil Consumer Healthcare, Imodium, Consumer Care 1 year 4 months ago
We'd love to learn more about your experience with our packaging! When you have a chance, give us a call at 1-800-962-5357, we're here from 9AM to 5:30PM ET M-F. Hope to hear from you soon!
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
1 year 5 months ago

packaging

Which treatments, besides IMODIUM®, do you most often use for treating diarrhea?: 
I only use IMODIUM®
Review Text: 
Product great, but have to find someone to remove each pill from the package. Your bubble packs stink and I am looking for another brand to replace Imodium with. I am 77 years old and simply cannot get the little white pills out of the bubble. Arnold S, Texas
Nickname: 
Location: 
Client Responses: 
Response from McNeil Consumer Healthcare, Imodium, Consumer Care 1 year 5 months ago
We're very sorry to hear that you're having a hard time getting our product out of the packaging and we'd like to see how we can help. Please give us a call at 1-800-962-5357, Monday - Friday from 9 AM to 5:30 PM ET. We hope to talk soon!
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
1 year 3 months ago

packaging

Which treatments, besides IMODIUM®, do you most often use for treating diarrhea?: 
I only use IMODIUM®
Review Questions: 
State: Arizona
Frequency: Weekly
Gender: Female
Received as a Free Sample: No
Age: 65 or over
Review Text: 
why can't you go back to bottle packaging. amputees and stroke victims find it almost impossible to open blister pack.
Nickname: 
Phyl
Location: 
Chino Valley
Client Responses: 
Response from McNeil Consumer Healthcare, Imodium, Consumer Care 1 year 3 months ago
We're so sorry to hear about this experience you've had with our packaging and we'd like to learn more. Please give us a call at ​1-800-962-5357, Mon - Fri from 9 AM to 5:30 PM ET. We hope to talk soon!
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
1 year 5 months ago

Cannot open package

Which treatments, besides IMODIUM®, do you most often use for treating diarrhea?: 
I only use IMODIUM®
Review Questions: 
Gender: Male
Age: 35 to 44
Review Text: 
I wonder how many more reviews do you need to get to change the package. It's impossible to open even with scissors. I'm sorry but this is ridiculous.
Nickname: 
Jimmy
Location: 
Client Responses: 
Response from McNeil Consumer Healthcare, Imodium US, Consumer Care 1 year 5 months ago
We're sorry to hear about this, we would like to learn more about your experience! Please give us a call at 1-800-962-5357 M-F between the hours of 9A-5:30P ET. We are looking forward to speaking with you, have a great day!
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Rating: 
1 2 3 4 5
Submission Date: 
1 year 9 months ago

Good product, terrible packaging.

Which treatments, besides IMODIUM®, do you most often use for treating diarrhea?: 
I only use IMODIUM®
Review Questions: 
State: Maryland
Frequency: Once per month
Gender: Female
Received as a Free Sample: No
Age: 65 or over
Review Text: 
I too find the blister pack for Imodium caplets extremely difficult to open. I use sharply-pointed tweezers. Instructions on the box recommend cutting with scissors at the notch. It works better to excavate with a sharp implement or to cut alongside the caplet and pry it out sideways. Somebody at J&J knows about this problem, or the instructions would not be printed on the box.
Nickname: 
Fran
Location: 
Catonsville, MD, USA
Report: