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About Us > Consumer Relationship Center > |
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| Profile: Grace D. |
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Position: Information Specialist for Lactaid, Aflexa and Benecol
Years at the CRC: 2 years
Years at Company: 2 years
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| Tell us about your family: |
My family is originally from India (Hyderabad). I came to the US when I was 5 years old, so I do consider US my home. However, I have gone to visit my family back in India often. I continued to maintain my cultural ties and eventually married in Hyderabad. I have 2 children; my daughter is 8 years old and a son who is 3 years old. I am amazed at how they have reshaped and refocused my priorities.
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| What do you do in your free time? |
Most of my time is spent with my children. The rest consists of cooking, which I enjoy, and playing volleyball with friends.
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| What do you like best about your job? |
If I were to reach deep within myself and pull out one thing I like the most, it would be the time that I spend with each consumer. My efforts consist of care, concern, empathy, all the emotions that our consumers pick up on as soon as they hear our voice. It has become a very valuable lesson for me in building a rapport with consumers.
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| Which of our brands do you use? Which are your favorites? |
I use most of the Tylenol products for adults and children. My favorite product would definitely be Imodium. It has been heaven sent each time I traveled to India!
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| In your opinion, what is the most important thing in life? |
Counting your blessings and naming them one by one, it helps me to stay focused!
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| Who has made a difference in your life? |
All the people I know and knew in my life. They all added to the lessons I have learned.
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